Shipping & Returns

SHIPPING

We would like you to also note that shipping charges take into account insurance required for mailing your order. Each shipment is insured for it's full retail value, and requires a signature for the delivery to be completed. 

Each piece is made to order and takes approximately 3 weeks to be completed. Please take this production timeline into account when placing your order. 

RETURNS

At The Gild, each piece of jewelry is handcrafted especially for you. This allows us to add the personal touches and customization options that make our jewelry unique.

Because of the made to order nature of our products we cannot accept returns.

We appreciate our clients and stand by our products. If you receive a piece that does not match what you requested when you placed the order, please get in touch with us within 10 days of receiving your order.

We will do everything we can to ensure you are satisfied with your purchase.

Click here to send us a note so we can help.